Privacy Policy

At Global Stone of NY (referred to as "we", "us", or "our"), we value the privacy and security of our customers. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect it. By using our website, you agree to the practices described in this policy.

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1. Information We Collect

We collect the following types of personal information:

• Contact Information: Your first and last name, postal address, email address, and phone number.

• Other Identifying Information: Your IP address, social media user names, passwords, and other security information used for authentication and access.

• Financial Information: Credit card, debit card, and bank account information, as well as billing address.

• Demographic Information: Geolocation data.

• Internet or Other Electronic Activity: Your browsing and click history, including information about how you navigate within our services.

• Commercial Information: Products purchased or viewed on our website.

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2. How We Collect Your Information

• Direct Collection: We collect information that you provide to us directly, such as when you make a purchase, complete a contact form, or register on our site.

• Passive Collection: We collect certain information automatically, such as browsing data, through tools like cookies, web beacons, and other tracking technologies. For more information, refer to our Cookies Policy.

• Third-Party Sources: We may combine the information you provide with publicly available information and data from third-party sources, such as social media platforms or marketing partners, to enhance and personalize your experience with us.

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3. How We Use Your Information

• Transactional Purposes: We use your contact, financial, and commercial information to process and fulfill your orders, communicate with you about your purchases, and provide customer service.

• Analytical Purposes: We use browsing data, commercial information, and demographic information to analyze trends and improve the functionality of our website.

• Marketing and Promotional Purposes: We may use your contact, commercial, demographic, and online activity information to:

  • Send you updates about our new products, services, and special offers.

  • Provide targeted advertising and promotions based on your interests.

  • Run contests, sweepstakes, or promotions.

  • Send personalized marketing communications based on your preferences.

• Website Maintenance and Improvement: We use your contact and commercial information to improve website functionality, handle customer service requests, and diagnose and fix technical issues.

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4. How We Share Your Information

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• Service Providers: Third parties who assist with payment processing, shipping, data analysis, and promotional services.

• Legal Compliance: We may disclose your information if required by law or in response to legal processes, such as subpoenas, court orders, or government requests.

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5. How Long We Keep Your Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, such as processing orders and maintaining business records, or as required by applicable laws.

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6. How We Protect Your Information

We implement industry-standard security measures to protect your personal information during transmission and after it is received, including the use of encryption for sensitive information (e.g., credit card details). However, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

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7. Your Rights

Depending on your location, you have certain rights regarding your personal data, which include:

• Right to Access: You can request access to the personal information we have collected about you.

• Right to Correct: You may request that we correct any inaccuracies in your personal information.

• Right to Delete: You can request that we delete your personal information, subject to certain exceptions.

• Right to Opt-Out of Marketing Communications: You may opt-out of receiving promotional communications at any time by clicking the unsubscribe link in emails or contacting us directly.
   

To exercise your rights or if you have any questions about your data, please contact us using the information in the website footer area below.

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Additional Rights for California Residents (CCPA)

The California Consumer Privacy Act (CCPA) provides California residents with the following additional rights regarding their personal information:

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Right to Know

California residents have the right to request disclosure of the following information:

• The specific pieces and categories of personal information we have collected about you.

• The categories of sources from which the personal information is collected.

• The business or commercial purposes for collecting your personal information.

• The categories of personal information that we have disclosed to third parties for business purposes.

• The categories of third parties with whom we have shared your personal information.

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Right to Opt-Out of the Sale of Personal Information

To the extent that we "sell" personal information as that term is defined under the CCPA, California residents are entitled to opt-out of the sale of their data at any time. While we do not sell personal information for monetary value, we may engage in activities that may be considered a "sale" under CCPA (e.g., interest-based advertising). If you wish to opt-out of receiving interest-based advertising or to learn more, please contact us using the information provided below.

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Right to Deletion

California residents have the right to request the deletion of their personal information, subject to certain exceptions. If you would like to delete your personal data, you may submit a request, and we will process it in accordance with applicable law. Please note that deleting your information may impact the features and services you use on our website.

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Right to Non-Discrimination

We will not discriminate against you for exercising any of your rights under the CCPA, including denying you goods or services, providing a different level or quality of services, or charging different prices for services.

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How to Exercise Your Rights

To exercise any of the above rights, you may contact us at onlinesales@globalstoneofny.com. We may need to verify your identity before processing your request to ensure the security of your personal information. In some cases, we may request government-issued identification to verify your identity. You may also designate an authorized agent to make a request on your behalf by providing us with a valid power of attorney and other documentation required for verification.

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Do Not Track Signals

Your browser settings may allow you to automatically transmit a "Do Not Track" signal to websites you visit. However, there is no industry consensus on how businesses should respond to these signals. Unless the law requires us to do so, we do not currently respond to "Do Not Track" signals.

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Shine the Light (California Civil Code Section 1798.83)

Under California law, residents may request information about the categories of personal information shared with third parties for direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes, except with your consent.

If you would like more information on this or wish to request a disclosure, please contact us using the information provided below.

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8. Do We Sell or Share Customer Information?

Under the California Consumer Privacy Act (CCPA), California residents are entitled to know what personal information we may sell or share for direct marketing purposes. However, we do not sell or share personal information for third-party direct marketing purposes even if you explicitly consent to such sharing.

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9. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience, analyze trends, and gather demographic information. Cookies help us understand how visitors interact with our website, allowing us to improve its functionality. You can control cookie settings through your browser, but please note that disabling cookies may affect the functionality of some features on our website.

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10. Children's Privacy

Our products and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will promptly remove the information from our records.

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

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12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: onlinesales@globalsoneofny.com